Help centre

Where your data lives and who can see it

Hosting, encryption, AI processing and what leaves our servers.

Where it's hosted

AWS Mumbai (ap-south-1). Your documents do not leave India in the normal course of operation.

What AI processing happens

All of it, on our own servers:

No document text is sent to OpenAI, Anthropic, Google or any other model provider. There is no third party in the middle. This is usually the first question a legal or security team asks, and the answer is meant to be short.

Encryption

Traffic is TLS-only, with HTTP redirected. Backups are AES-256 encrypted before they leave the server, with a key we do not hold on the same machine.

Access

Permissions are enforced server-side on every request. Within an account, people see their own envelopes plus shared folders. Across accounts, nothing is shared.

Retention

You control how long documents are kept — see retention policies. Purged documents leave the search index at the same time.

Certifications

We hold none yet. SOC 2 and ISO 27001 are audits with a readiness period, and we'd rather say so than imply otherwise. Our security practices are described here and in the Privacy Policy; judge them on their substance.

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